Database failover due to hardware issue on our cloud provider
Incident Report for QuickBooks Commerce
Resolved
During the timespan of 5:10PM to 5:20PM SGT (9:10AM UTC - 9:20AM UTC), TradeGecko apps and APIs were not accessible due to database failover in our cloud provider.

TradeGecko apps and APIs are now up again. No data loss happened during this database failover.
Posted Jun 23, 2020 - 17:10 GMT+08:00